Privacy policy

Last updated: [February 20th, 2023]

This Privacy Policy describes how ChessUniversity.com, owned and operated by Chess University LLC (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

We use your Personal Information only for providing and improving the Site and our services. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address, phone number, billing information, and any other information necessary to function as an e-commerce store powering a chess academy.

We may also collect additional information such as:

Device information

Order information
Customer support information

We collect this information for the purpose of providing the services and products that you have requested, processing your orders, communicating with you, and improving our services. We do not sell personal information to third-parties.

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. We may use Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

We also use cookies, Facebook Pixel, and Google Analytics to collect non-personally identifiable information about your use of our Site. This information is used to analyze and improve the Site, track user activity, and personalize your experience.

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Facebook Pixel

We use Facebook Pixel to collect data on visitor behavior on our Site. This information is used to track the effectiveness of our advertising campaigns and to create custom audiences for our ads on Facebook.

Google Analytics

We use Google Analytics to collect data on visitor behavior on our Site. This information is used to analyze and improve the Site, track user activity, and personalize your experience.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States.

Use of Personal Data

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Minors

The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion. With that said, minors are welcome to sign up for Chess University courses and enroll in Chess University classes provided that they are supervised by a parent or guardian.

Changes to This Privacy Policy

This Privacy Policy is effective as of the date above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If you have any questions about this Privacy Policy, please contact us using the "Contact Us" area above.

You can also send a postal mail to:
Chess University LLC,
100 N HOWARD ST STE R,
Spokane WA 99201-0508,
United States